Privacy Policy | How We Collect & Store Your Data

This Privacy Policy explains how we collect, use, and store your personal data when you visit our website or contact us for architectural and construction consultancy services. We are committed to protecting your privacy and handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the terms outlined below.

Who We Are

We are an architectural and construction consultancy providing services including planning applications, architectural design, building regulations, and project management.

If you have any questions about this policy or your data, please contact us using the details provided on our website.

What Data We Collect

We may collect and process the following types of personal data:

  • Name and contact details (email address, phone number)

  • Project information you provide via enquiry forms

  • Any documents, drawings, or supporting information you choose to share

  • Technical data such as IP address, browser type, and device information

  • Website usage data collected via analytics tools

We only collect data that is necessary to respond to enquiries, provide services, and improve our website.

How We Collect Your Data

We collect data in the following ways:

  • When you complete a contact or enquiry form on our website

  • When you email or call us directly

  • When you engage our services as a client

  • Through cookies and analytics tools when you browse our website

Our website is built using Squarespace, which provides secure hosting, form handling, and analytics tools that may process limited technical data on our behalf.

How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotations

  • Deliver architectural and planning consultancy services

  • Manage client relationships and ongoing projects

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract – when processing is necessary to provide services you have requested

  • Legitimate Interests – to manage and improve our business operations and respond to enquiries

  • Legal Obligation – where required to comply with UK law

Data Storage & Security

Your data is stored securely using trusted systems provided by Squarespace and associated third-party service providers.

We take appropriate technical and organisational measures to protect your data against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

Access to personal data is limited to authorised personnel only.

Cookies & Website Tracking

This website uses cookies to improve user experience and analyse website traffic.

Cookies may be used to:

  • Understand how visitors use our website

  • Improve website performance and functionality

  • Support analytics tools such as Squarespace analytics or Google Analytics (if enabled)

You can disable cookies in your browser settings at any time.

Data Retention

We only keep your personal data for as long as necessary to:

  • Respond to your enquiry

  • Deliver our services

  • Comply with legal, tax, or regulatory requirements

After this period, your data is securely deleted or anonymised.

Third-Party Services

We may use trusted third-party providers such as:

  • Squarespace (website hosting and forms)

  • Email service providers

  • Cloud storage and project management tools

  • Analytics providers

These providers only process your data on our instructions and are required to keep it secure.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Request data portability

To exercise these rights, please contact us using the details on our website.

Embedded Squarespace Information (Important Note)

This website is hosted on Squarespace, which provides built-in tools for:

  • Form submissions

  • Website analytics

  • Secure data storage

  • Cookie management

Squarespace may process limited technical data (such as IP addresses and device information) as part of its service. You can read Squarespace’s own privacy policy for more information on how they handle data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the enquiry form on our website or the contact details provided.